Privacy Policy

This Privacy Policy explains how Verdine Technologies ("Verdine", "we", "us" or "our") handles personal information when you visit goverdine.com, join our waitlist, contact us or otherwise interact with our current website and early-access communications (collectively, the "Services").

Verdine POS, Tasky and Verdine's broader intelligence products are described on the website as upcoming services. When those products become available, additional product-specific privacy notices, customer agreements or data-processing terms may apply. This Policy does not govern a third party's website, product or privacy practices merely because we link to it.

This Policy is intended to provide clear notice under applicable Indian data-protection and information-technology laws, including the Information Technology Act, 2000 and, as their relevant provisions come into force, the Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025.

Information you provide

• Identity and contact details: your name, business email address and phone number.
• Business details: restaurant or brand names, business type and any information you choose to provide about your food business.
• Communications: messages, support requests, feedback, survey answers and correspondence with Verdine.
• Early-access information: your interest in Verdine products, requested features and participation in pilots or product research.

Verification and security information

When you join the waitlist, we process your email address, a cryptographically protected version of the one-time code, code expiry and attempt information, and a protected hash derived from the requesting network address. This helps us verify that you control the email address and prevent abuse. We do not store the one-time code in readable form.

We use Cloudflare Turnstile to distinguish legitimate requests from automated abuse. Cloudflare may process technical signals about your browser, device and network for this security purpose.

Information collected automatically

Our systems and hosting providers may receive technical information such as IP address, browser and device type, operating system, referring page, requested pages, timestamps, user-agent information and security or diagnostic logs. We use this information to deliver, secure and maintain the Services.

We use personal information only for defined business and operational purposes:

• to verify your email and create, maintain or update your waitlist entry;
• to send transactional messages, launch notices, early-access invitations and information you requested;
• to respond to questions, support requests, feedback and rights requests;
• to understand demand for Verdine, improve the website and shape products for food businesses;
• to detect duplicate signups, spam, fraud, misuse, security incidents and technical problems;
• to comply with law, enforce our terms and protect legal rights; and
• to create aggregated or de-identified insights that do not reasonably identify an individual.

Depending on the context and applicable law, we rely on your consent, steps you request before entering an agreement, our legitimate operational interests, or compliance with a legal obligation. Where processing depends on consent, you may withdraw it by contacting us. Withdrawal does not affect processing already lawfully completed.

Email-verification codes and confirmation messages are transactional communications necessary to complete your request. If you join the waitlist, we may also contact you about launch, early access, product research and closely related Verdine updates.

You can ask us to stop non-essential communications at any time by using an unsubscribe option where provided or emailing help@goverdine.com. We may still send messages needed to respond to you, administer a request, provide security information or meet legal obligations.

The public Verdine website currently uses only technologies reasonably necessary to deliver, secure and operate the Services. Restricted administrative areas may use a secure session cookie after successful authentication. Cloudflare Turnstile may use cookies or similar browser technologies strictly to provide bot detection and security. We do not currently use the public website for targeted advertising or sell information collected through cookies.

If we introduce non-essential analytics, advertising or similar technologies, we will update this Policy and provide any choices or consent mechanism required by applicable law.

We do not sell or rent your personal information. We may disclose it:

• to service providers that support hosting, databases, email delivery, security and bot detection (including Cloudflare Turnstile), diagnostics and professional services, subject to appropriate obligations;
• to advisers and authorities when reasonably necessary for legal, regulatory, audit, insurance, dispute or security purposes;
• during a business transaction such as financing, reorganisation, merger, acquisition or transfer of assets, with suitable confidentiality protections;
• to protect people and the Services where we reasonably believe disclosure is necessary to prevent harm, fraud, abuse or unlawful activity; or
• with your direction or consent for another clearly explained purpose.

Service providers may process information in locations outside your state or country. Where required, we use contractual, organisational or other lawful safeguards for such processing.

We retain information only for as long as reasonably needed for its stated purpose:

• unverified waitlist details and associated one-time-code records become eligible for routine deletion after approximately 24 hours;
• verification codes expire after 10 minutes and cannot be read from our database;
• verified waitlist details are retained while the waitlist and early-access programme remain active, or until you ask us to delete them, subject to lawful exceptions;
• support, security and legal records may be retained longer where needed to resolve a request, establish a record, prevent abuse or comply with law; and
• limited copies may remain temporarily in protected backups until their normal overwrite cycle completes.

We may retain aggregated or de-identified information where it no longer reasonably identifies you.

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss and misuse. These include access controls, protected authentication, cryptographic hashing of verification codes and network identifiers, limited retention and reputable infrastructure providers.

No internet transmission, storage system or security programme is completely secure. You should use a secure device and network and never share a verification code with someone claiming to be Verdine. If you believe information has been compromised, contact us promptly.

Subject to applicable law and relevant exceptions, you may ask us to provide information about our processing, give access to personal information, correct or update it, erase it, withdraw consent, stop non-essential communications, or address a grievance. Where applicable, you may also exercise rights concerning nomination or complaints to the appropriate data-protection authority.

Send a request from the email address connected with your signup to help@goverdine.com. We may take reasonable steps to verify identity before acting. We will not discriminate against you for making a valid privacy request.

The Services are intended for business operators and adults. They are not directed to children under 18, and we do not knowingly seek personal information from children. If you believe a child has provided information to us, contact us so we can review and remove it where appropriate.

We may update this Policy as Verdine, our practices or applicable law changes. We will post the revised version on this page and update the date above. If a change materially affects how we use information already collected, we will provide additional notice or seek consent where required.

For privacy questions, rights requests, complaints or grievances, contact the Verdine Privacy and Grievance Team at:

Please include enough detail for us to understand the request, but do not send passwords, verification codes or unnecessary sensitive information. We will acknowledge and address grievances within the period required by applicable law.